TERMS AND POLICIES

Please read carefully. Upon check out, all terms and policies below are agreed upon.

Our products are silk florals, they are a rental.

All prices are for one day rental for time specified in checkout. Daily Rentals are from 10AM to 9PM with additional fees outside these times. 

We do our best to closely match the colors you request. We offer a selection of the most popular wedding colors in our rentals, customization is available upon request. You or your vendors/representatives may not alter our products in any way shape or form without permission from Bloom Couture Rentals.  Fresh florals may be added upon request, only if specified in contract. 

Our products are designed for specific purposes and may only be used for such. Some of of our Aisle flowers aren’t designed to be repurposed on tables as centerpieces due to their shape, but they can be used on a floor around tables or around a stage. Please confirm alternative uses with us ahead of time. 

Due to the fragile nature of our silk florals, only Bloom Couture may handle, move or adjust them. No florals may be removed or replaced.

Delivery/set up/breakdown fees:

All delivery fees are established ahead of time and agreed up via proposal. In general, we deliver for free within 20 miles of Warrenton, VA. We offer delivery outside this area for an additional cost as specified in contract. We set up all products and ensure they look perfect, all delivery includes one location set up. If you would like to move the arch or florals to another location (for the reception), we charge an additional $150. 

Pick-up is free the same day until 9 pm, then the following costs apply:

After 9 pm $100

After 10 pm $150

After 11 pm $200

After midnight, not available.

 

There is not a charge for pick up the next (business) day if the venue’s policies will allow and it is not rented for another event.  We do not offer self-serve pick-up or return due to the fragile nature of our rentals.

All delivery/pick-up times/locations and other requests must be in writing and will be confirmed 15-30 days ahead of the event. Any last minute changes must be communicated in writing and agreed upon by both the customer and Bloom Couture. 

All information must be completed on our information form at time of reservation. 

Reservation Requirements:

All rentals begin at 10AM (we will contact you with a set up schedule ahead) and last until 9PM in the evening, see above for additional fees. 

What is the payment policy?

Payment in full is required to reserve your rental (we offer installment payments via shop pay.)

A 50% refund is available only for cancellations more than 90 days out. No other refunds are available.  If your date changes, we will move you at no cost if your date is available, if it is not, the cancellation policy will apply.

2-3 weeks before your event, we will contact you and go over final delivery and installation and customization requests. A final invoice will be issued at that point, payment must be made within 5 days.

What about rain or inclement weather?

Our florals are not designed to withstand heavy rain, therefore we suggest only renting them if you have an alternate location for outdoor events indoors or have a tent/covering available.

We reserve the right to cancel reservations in the case of bad weather with no refunds offered if appropriate covering is not available.

We will set up in a light rain or mist, with plastic sheeting to protect the products until 10 minutes before the ceremony. Our products are weighted to withstand light winds, but may not be safe in severe storms, therefore we again reserve the right to cancel any reservations without proper rain and wind protection.

We aren’t responsible for any damage caused by guests, such as spills or stains, or dismantled florals, so any such damage will be billed according to replacement costs. Any florals removed from our products will be billed at replacement cost + 20%. 

While we are happy to work with other floral vendors and florists,  we do not maintain an exclusivity policy as a rental company, and we are not responsible for any other florist's policies. 

We are happy to use any structures (arches, pergolas, pedestals, cross etc.) provided by the venue, or provided by the renter. We do our best to be as careful as we can with any property our rentals are installed on, rest on or near, but are not responsible for any damage that ensues beyond our control due to weight, weather, guests or other incidental occurances. 

Bloom Couture Rentals holds no responsiblity for damage incurred by any of rentals, harm to any guest or employee of scheduled venue. All necessary precautions are taken to ensure safety of everyone involved. We aren't responsible for the actions of employees, contractors or other vendors, or natural occurances, acts of God and weather related issues impacting our ability to uphold rental agreements. We agree to follow venue policies regarding weather for safety purposes. 

Upon renting our products, you agree we can use your image, likeness, photos and wedding date in our marketing materials, social media and advertisements. 

Upon completing check out and renting any item, all above terms and conditions are agreed upon by purchaser.